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IT Support Technician

Robert Half

This is a Full-time position in Memphis, TN posted May 22, 2021.

Ref ID: 03900-9502945552

Classification: IT Support

Compensation: DOE

• Act as the initial point of contact for all computer- and system-related concerns from employees • Take ownership of employees’ reported issues and see problems through to resolution • Organize and file documentation pertaining to asset management, and warranties • Maintain a working log detailing all required system updates, as well as the date of completion, using a patch management software

Job Requirements:
Job Requirements Requirements: • Proven work experience as a IT Help Desk Technician, Network Administrator or similar role • Good understanding of computer systems, mobile devices and other technical products • Ability to diagnose and troubleshoot technical issues • Familiarity with remote desktop applications and help desk software • Excellent problem-solving and time-management skills • Ability to provide step-by-step technical help, both written and verbal • In-depth knowledge of Windows 10, Cisco WebEx, Mac OS, and Microsoft Office 365. Knowledge of Windows Server 2012, 2016 and 2019 • detail oriented written and interpersonal skills are essential when communicating with customers • Additional certification in Microsoft, Cisco or similar technologies is a plus

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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