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Training Instructional Designer

Whirlpool

This is a Full-time position in Nashville, TN posted August 20, 2021.

Requisition ID: 44091
Whirlpool Corporation (NYSE: WHR) is the worlds leading kitchen and laundry appliance company, with approximately $19 billion in annual sales, 78,000 employees and 57 manufacturing and technology research centers in 2020.

The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit and other major brand names in nearly every country throughout the world.
Whirlpool Corporation is consistently recognized by FORTUNE as one of the Worlds Most Admired Companies.

Our values are the driving force behind everything we do.

Integrity, Respect, Inclusion & Diversity, One Whirlpool, and Spirit of Winning propel our teams to excellence.

Get to know us and see what it’s like to be part of a company that is in constant pursuit of improving life at home.

Function Overview:
Whirlpool is seeking a quailified candiate for the role of Training Instructional Designer.

The role will be an important member of the Consumers Services organization, and the Competency Development area.

The Instructional Designer will work cooperatively with a wide array of departments internal and external to Whirlpool Corporation.

The position supports the Consumer Services and Home Services organizations through the execution of an effective learning strategy in the areas of Instructor-Led, Virtual Instructor-Led, and eLearning curricula.

A successful Training Analyst will have experience aligning with adult learning theory and methodologies.

They will use their instructional design expertise to create training solutions for performance improvement of consumer experience talent within a specialty team, or out in the field.

The Training Analyst will have particular aptitude for cooperative engagement with Senior Analysts, content creation, and maintenance and improvement of the supportive infrastructure of the training & development function.

This position requires the ability to create sound course materials and delivers adult learning solutions with the assistance of multimedia development.
This position should be based near one of 2 locations: Benton Harbor, MI, or Cleveland, TN, with the expectation to be onsite (where applicable) or collaborate with local colleagues in person as needed, based on the respective location.

Job Responsibilities
Create engaging and effective learning products geared to produce behavior change and increased levels of performance in the learner Collaborate with Senior Analysts and subject matter experts to determine learning objectives, training solutions, and other performance enhancement solutions Design interactive courses using adult learningprinciples, applied to both in-person instruction and alternative delivery, e.g.

web-based instruction, structured on-the-job training, informal learning Skillfully utilize content development software to create a variety of materials Create job aids and other performance-improving documentation as needed Maintain, update, and improve materials, systems, structures, and processes so they remain up-to-date and relevant Perform LMS administrative tasks such as troubleshooting, password and course maintenance Revise and update current training materials according to the system and design changes Utilize continuous improvement methodology in improving curriculum and supportive resources LMS Administration, including but not limited to: uploading and maintenance of courses, reporting, password resetting, troubleshooting, and assigning courses & curriculu Work collaboratively with process partners to create mutually satisfying training outcomes Attend project meeting(s) and work collaboratively with the project team(s) Manage various projects simultaneously Work cross-functionally with Consumer Services Leadership, Internal Business Partners, Knowledge Stakeholders, and CARE Experts Assist with change management regarding the creation and improvement of new and existing customer service and product information Manage training projects and be a willing project team member on both team and individual projects

Minimum Requirements
Bachelor’s Degree Experience with instructional design or mentoring/training others in a technical field such as call centers or appliance repair Experience with various modes of training delivery (e.g.

eLearning, Virtual Instructor-led, structured, on-the-job training, etc.)

Preferred Requirements
Experience in designing Technical, Sales, Leadership or Service-related training curricula CPLP Certification (Certified Professional in Learning and Performance) Experience with industry best practices such as adult learning theory and instructional design methodologies (e.g.

ADDIE, ATD Standards) Experience with learning management systems, Google portfolio of products and virtual classrooms Superior oral and written communication, organization, project management, and presentation skills are necessary to be successful in this role Represent Whirlpool’s enduring values of Respect, Integrity, Teamwork, Diversity with Inclusion and Spirit of Winning in your daily practices Demonstrate effective work attributes, including prioritization and ability to deliver on expectations Self-motivated individual with the ability to create a collaborative environment among diverse team members and business partners Ability to thrive within a virtual team and contact center environment
RSRWH
Connect with us and learn more about Whirlpool Corporation
See what it’s like to work at Whirlpool by visiting Whirlpool Careers.

Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube.
At Whirlpool Corporation, we value and celebrate diversity.

Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law.
Nearest Major Market: Nashville
Job Segment: Training, Social Media, Learning, Project Manager, Operations, Marketing, Customer Service, Human Resources, Technology

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