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Billing Administrator

804 Technology

This is a Contract position in Piney Flats, TN posted January 30, 2021.

$15.00-19.00/hour 1 st Shift 4-Month Contract Description/Comment: This position will assist the Aircraft Services department with new customer setup, work authorization, visitor requests, billing, work order books, along with other administrative tasks. Responsibilities will include: · Responsible for gathering new customer information and submitting new customer request to master data team. · Responsible for obtaining work authorization from the customer and filing approved work authorizations. · Responsible for collecting and submitting visitor information in the visitor registration system. · Assist with hosting customers during onsite visits. Will require face to face interaction and may include arranging meals or other entertainment. · Assist Customer Experience Manager in ensuring parts needed are on order. This will require collaboration with the procurement department. · Assist with gathering information relating to warranty claims and will submit those to the warranty team for adjudication. Will also follow up with warranty team for status of pending claims. · Responsible for preparing customer bills from work order books and reports. Works with Finance to create invoices and ensure customers are billed in a timely manner. · Other Duties as assigned. Qualifications: · Minimum 1 year of clerical or customer service experience. Additional experience may be a plus. · Experienced with Microsoft Outlook, Excel and Word. · Customer focus. · Detail-oriented team player with excellent verbal and written communication skills. · Excellent multi-tasking skills, including ability to manage multiple competing priorities and to work in a fast-paced environment. · Experience with MS project may be a plus. · Motivated individual with the desire and ability to learn quickly. Education: High School Diploma or GED required Associates or Bachelor’s Degree may be a plus Job Requirements: Ensure billing rates or billing schedules Manage billing exceptions and billing disputes Ensuring billing and invoices are Create billing schedules and various other billing analyzes Communicate and resolve billing issues Analyze billing to monitor trends in the billing process Identify billing and contracts discrepancies Ensure accurate and timely billing Enter billing disputes into SAP Compile and analyze billing data reports Resolve billing issues with vendors Streamline billing analysis and processes Provide overall billing platform interface support, billing system release Escalate billing issues to manager Generate monthly billing of wholesale customers Resolve complex billing and payment issues Managing the vendor billing process Identify issues preventing billing completion Provide advice on billing matters Resolve any outstanding billing issues

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