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IT Helpdesk Agent

KBM Enterprises

This is a Full-time position in Nashville, TN posted December 21, 2020.

Description of Duties (primary secondary) of Total Work Effort Desktop Support 20 Tier 1-2 Support 15 Active Directory Management 25 Call Center Support 40 Must be able to lift at least 50 pounds.

– IT Call Center Experience preferred
– PeopleCustomer Service skills required Call Center Experience Printer Administration and Troubleshooting Active Directory Management iOS Management and Support iOS Deployment PowerPoint Setup and Troubleshooting Troubleshoot projector Video Conferencing Cisco WebEx NTFS permissions Network troubleshooting Application Troubleshooting MSRA RDP Cisco Jabber Hardware Deployment SCCM ServiceNow

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