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MORTGAGE INVESTORS GROUP: Post Closing Suspense Coordinator


This is a Full-time position in Knoxville, TN posted December 19, 2020.

ADDITIONAL INFORMATION To review this position, our company, and / or apply for any Mortgage Investors Group career, please proceed to: https://migonline.Com/careers COMPANY INFORMATION Mortgage Investors Group (MIG) is committed to helping families in the Southeast fulfill their dreams of homeownership.

Co-founders Chuck Tonkin II and Chrissi Rhea opened a modest lending office in Knoxville, Tennessee, in 1989 with five colleagues.

Today, with nearly 400 employees in 28 branch locations, MIG is a leading provider of single-family residential mortgages in the Southeast.

MIG is the largest independent provider of single-family residential mortgages in the state of Tennessee.

MIG has a branch network using a local processing model.

All underwriting and closing activities are handled in TN for our branches throughout the Southeast.

We are heavily focused on purchase and realtor business and well versed in all types of conventional and government lending.

What MIG can do for you: Excellent compensation A corporate brand well known for purchase focus, keeping LO promises, and closing on time Local branch model with on-site processing and localized Underwriting and Closing Comprehensive benefits package (medical, dental, life, vision, and long-term disability insurance) 401K with company match Career growth and development opportunities A company that believes in community and charitable contribution POSITION SUMMARY Daily responsibility to obtain, review and respond to investors on loan level suspense items to obtain loan purchase in timeframe required.

ESSENTIAL JOB FUNCTIONS Log onto each investors website and retrieve pipeline reports to view suspense items daily.

Attend daily meetings to review all investor pipelines.

Determine if investor suspense item is valid or invalid.

Communicate directly via email and/or phone to investors.

Review file documentation in LOS systems to locate documents to satisfy investor suspense items within 24 hours or less.

Must be able to read and understand an AUS, how to access internal, investor and agency guidelines.

Recognize critical pends daily and alert SVP Closing/Post-Closing and Post-Closing Manager.

Manage conditions inbox for Investor updates and requests.

Assist with management of internal reporting regarding loans in curative process.

Identify trending and bring to Audit Team Lead, Post-Closing Mgr and SVP Closing/Post-Closing’s attention.

Review Warehouse Bank pipelines, identify and flag loans not moving through normal turn times.

Other duties as assigned JOB SPECIFICATIONS Minimum Education: 2 Year Degree Minimum Knowledge: Must be able to communicate appropriately one on one.

Organizational skills are critical to this job.

Proficiency in various computer software programs including: Microsoft Office (Excel, Word), database management and other business applications.

Ability to work independently with little or no supervision.

Employees are expected to carry out all reasonable requests by managers/supervisors, which the employee can perform.

Maintain equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents.

Maintain confidentiality of employee and company information.

Employees must record all hours worked accurately and honestly in the timekeeping system.

Minimum Experience: Minimum of 2-4 years in the Mortgage Industry with knowledge of all loan types originated by Mortgage Investors Group.

Basic experience in Underwriting, Closing, or Processing preferred.

This job description is designed to provide guidelines and direction for accomplishing company, departmental, and individual goals and objectives.

It covers the essential responsibilities and activities involved in the effective execution of this position.

It is not meant to be all-encompassing or all-inclusive.

All job duties and responsibilities must be performed within the guidelines of the Employee Handbook as well as established policies and procedures.

ADDITIONAL INFORMATION Positive winning attitude is a must.

Must be able to role with the ebbs and flows of volume each month.

Understand the quality of our work and actions extends to the big picture profitability of the company.

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